In today’s increasingly diverse workplaces, progressive organizations recognize the need for staff to communicate with customers and employees who originate from diverse cultures. “Cross-Cultural Communication” teaches verbal communication techniques to use in a variety of workplace settings.
The program reinforces the need to demonstrate respect for cultural differences. Participants will also practice conveying information and identifying their cross-cultural communication strengths and areas for development.
Available in Spanish
Varies Based on Client Need
Managers and Employees
Group Discussions, Exercises, Lecturettes, Self-Assessment, Case Studies and Workbook
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