Organizations that win in today's highly competitive marketplace know the importance of exceeding their customers' expectations and providing superior customer service. This workshop is aligned with the organization's mission and service standards are customized to meet the needs of the department and/or organization.
“Exceeding Customer Expectations” gives participants an opportunity to brainstorm about how the organization can implement new ways to provide exemplary customer service.
Available in Spanish
Varies Based on Client Need
Managers or Employees
Group Discussions, Exercises, Lecturettes, Videos and Workbook
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